Terms of Service

RigStack is a subscription toolkit for content creators, bundling business utilities (invoicing, media kits, brand deal tracking, tax estimation, content calendar), creative asset generators (animated captions, overlays, sound effects, color grading LUTs), and AI-assisted content tools into one monthly or annual subscription. Not every tool is available at every moment — some are actively being built and are clearly labeled “Coming Soon” in the dashboard rather than presented as available today.

You must provide a valid email address and choose a password to create an account. Accounts are created only after a successful payment is confirmed through our payment processor, Stripe — we never create an account, paid or otherwise, without a verified, completed payment behind it.

You're responsible for keeping your login credentials confidential and for all activity that happens under your account. We will never ask for your password by email, chat, or any other channel — see the notice on the signup page for more on this. Notify us immediately if you suspect unauthorized access to your account.

• RigStack is offered as a monthly or annualsubscription, billed in advance, at the price shown at signup. The specific amount charged is controlled by our billing system (Stripe) — the prices shown on our marketing pages are for display and may not always be perfectly in sync with what's configured in Stripe; the amount you're charged is what appears on your Stripe checkout and receipt.
• Subscriptions automatically reneweach billing period (monthly or annually, matching your plan) until you cancel. You can cancel at any time from your account's billing portal; cancellation stops future renewal but does not retroactively refund the current billing period unless required by applicable law.
• If a payment fails, we allow a grace period (matching Stripe's standard retry schedule) before restricting access, during which you can update your payment method without losing your data. If retries are ultimately exhausted, your subscription is marked canceled or unpaid and dashboard access is locked until you resubscribe.
• Canceling does not delete your account or your data — it remains stored, simply inaccessible, until you resubscribe or request deletion (see our Privacy Policy).
• No contracts or minimum commitment — you can cancel anytime, as reflected in our marketing pages.

You agree that you will not:

• Use the Service for any unlawful purpose, or in a way that infringes anyone else's rights.
• Attempt to circumvent usage limits (for example, the monthly cap on AI-generated content) through automated means, multiple accounts, or direct API access outside the intended UI.
• Attempt to access another user's data, probe for security vulnerabilities, or otherwise interfere with the Service's normal operation.
• Re-sell, sublicense, or provide access to the Service to third parties as though it were your own product.

You're solely responsible for the content you generate, upload, or enter into the Service (including AI-generated content you choose to use), and for your own compliance with any laws that apply to your creator business, including tax obligations — see the disclaimer on the Tax & Income Estimator tool itself.

Certain RigStack features use AI (including Anthropic's Claude) to generate content suggestions — specifically the Hook & Script Writer, the Viral Caption & Hashtag Generator, and the Viral Video Idea Generator. Each of these tools is labeled as AI-generated in the product itself. AI-generated output is provided as a starting point and creative aid — it may be inaccurate, generic, or unsuitable for your specific use case, and you're responsible for reviewing and editing it before you use it. We make no guarantee about the accuracy, originality, or performance of AI-generated content.

Nothing in the Service — including the Tax & Income Estimator, the Brand Deal Contract Templates (where available), or any other tool — constitutes legal, tax, financial, or professional advice. These tools are provided for general planning and organizational purposes only. Consult a qualified professional (an accountant, tax preparer, or attorney, as appropriate) for advice specific to your situation.

We own the Service itself — its code, design, and branding. You retain ownership of the content and data you create or enter using the Service (your invoices, media kits, calendar entries, deal records, and so on). We claim no ownership over your business data; we merely store and display it back to you as part of providing the Service.

Two tools let you upload your own image content: the Animated Overlay Generator (a profile photo, used to render your exported overlay video) and the Color Grading LUT Generator's live preview (a still frame you upload to preview presets on your own footage). The LUT preview image is processed entirely in your browser and is never sent to our servers. The overlay tool's profile photo is sent to our servers only when you export a video, is used solely to render that export, and is automatically deleted shortly afterward — see our Privacy Policy for details.

You retain ownership of anything you upload. By uploading content, you represent that you own it or otherwise have the right to use it, and that it doesn't infringe any third party's copyright or other intellectual property rights.

DMCA notice-and-takedown. If you believe content uploaded to the Service infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) that includes: (1) a physical or electronic signature of the copyright owner or their authorized representative; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material claimed to be infringing and reasonably sufficient information to locate it; (4) your contact information (address, phone number, and email); (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the copyright owner's behalf. Send notices through the contact channels listed on our homepage. On receipt of a valid notice, we will remove or disable access to the identified content.

If you believe content you uploaded was removed in error, you may submit a counter-notice containing your signature, identification of the removed content and its prior location, a statement under penalty of perjury that you have a good-faith belief the content was removed by mistake or misidentification, and your consent to the jurisdiction of the federal court in your district (or, if outside the U.S., an appropriate judicial district). We may restore the content unless the original complainant files a court action within the timeframe required by law.

We aim to keep the Service available and reliable, but we don't guarantee uninterrupted access — maintenance, third-party outages (our hosting, database, payment, or AI providers), or unforeseen issues can cause downtime. We may add, change, or remove features over time, including tools currently marked “Coming Soon,” without that constituting a breach of these Terms.

To the fullest extent permitted by law, RigStack and its operator are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Service — including reliance on AI-generated content, the Tax & Income Estimator, or any other tool's output. The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months preceding the claim.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your account if you violate these Terms (including the responsibilities in Section 4), if required by law, or if your payment fails and isn't resolved after the retry/grace period described in Section 3. Where practical, we'll make a reasonable effort to notify you before termination for cause.

Please read this section carefully — it affects your legal rights, including your ability to bring a claim in court.

Informal resolution first. Before filing a claim, you agree to first contact us through the channels listed on our homepage and attempt in good faith to resolve the dispute informally for at least 30 days.

Agreement to arbitrate. If a dispute isn't resolved informally, you and RigStack agree that any claim or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. Arbitration will be administered by a recognized arbitration organization (such as the American Arbitration Association) under its rules then in effect, conducted primarily through written submissions where practical, with the arbitrator's decision binding and enforceable in any court of competent jurisdiction.

Class action waiver. You and RigStack agree that any proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action.

30-day opt-out.You may opt out of this arbitration agreement by notifying us in writing through the channels listed on our homepage within 30 days of first accepting these Terms. If you opt out, this arbitration section won't apply to you, but the rest of these Terms still will.

Governing law. These Terms are governed by the laws of the state or country where the business operating RigStack is legally organized [business owner: insert your specific governing jurisdiction here], without regard to conflict-of-law principles, except where a mandatory consumer-protection law in your home jurisdiction requires otherwise.

We may update these Terms from time to time. If we make material changes, we'll update the date at the top of this page. Continuing to use the Service after a change means you accept the updated Terms.